Messages you send
If you contact Viathorne, your name, email address, message, and any details you choose to share may be received and read.
Privacy · Data care · Community trust
This privacy notice explains what information Viathorne may receive through the website, email, feedback, and future early-access paths — and how that information should be treated.
Last updated: 17 July 2026. This page is a plain-language notice for an early public website, not a full legal contract.
Core idea: collect as little as needed, use it carefully, and stay clear about limits.
Plain-language noticeScope
This notice applies to information received through the Viathorne website, email contact, accessibility feedback, community feedback, and future early-access communication connected to Viathorne, ViaSign, Rooms, or related projects.
At this stage, the website is mostly informational. It does not currently provide user accounts, payments, public uploads, or a production ViaSign translation service.
Information received
If you contact Viathorne, your name, email address, message, and any details you choose to share may be received and read.
If you share accessibility, Deaf access, SgSL, neurodivergent, or product feedback, that information may be used to improve the website and prototypes.
Hosting and security systems may process basic technical information such as browser, device, IP address, pages requested, and timestamps.
When the deployment-gated tester is enabled, a short sentence is sent only after you press its button. Do not enter names, contact details, or sensitive, legal, medical, safety-critical, or emergency information.
If early access, forms, demos, or community review paths are added later, this notice should be updated before collecting new kinds of information.
ViaSign tester
The public website is hosted by Netlify. The planned public ViaSign API address is api.viathorne.com and is planned as a single service in Render's Singapore region. Render routes public web-service traffic through Cloudflare for security and DDoS protection. The API is not yet publicly enabled; deployment remains separately gated.
When you press the tester button, the sentence is sent over HTTPS in the request body to the public parser. It is not placed in the URL. The ViaSign application does not persist the sentence or parser response, echo sentence content in its public response, intentionally print their bodies to application logs, send them to analytics, or use them for training, benchmarks, feedback, or publication. The browser receives a review-required prototype response with input mode and a few closed surface categories. These categories are not SgSL grammar or translation.
Render and Cloudflare may still process normal network and technical request information needed to deliver and protect the service, including the network address. ViaSign disables its own Uvicorn access log and keeps the sentence in the JSON body so it is not intentionally included in normal request-log fields. Exact provider configuration, fields, and retention must be reverified before any public activation.
To reduce simple abuse, ViaSign converts the network address immediately into a randomly keyed digest held only in process memory. The limiter keeps no raw address, sentence, or permanent identifier. Inactive entries expire after ten minutes, all entries disappear when the process restarts, and people sharing one household, school, workplace, VPN, mobile carrier, or community network may share the same allowance.
How it may be used
Reply to messages and feedback
Understand accessibility problems on the website
Improve Viathorne pages, wording, and navigation
Improve ViaSign research direction and review workflows
Operate the optional ViaSign tester and return its review-required response
Protect the website from spam, abuse, or security issues
Keep basic records of project and community communication
Sharing
Viathorne does not sell personal information. Information may be handled through normal service providers used for the website, hosting, email, security, development, or communication.
If required by law, safety, security, or abuse-prevention needs, information may need to be used or disclosed to respond appropriately.
Feedback and lived experience
Feedback about Deaf access, SgSL, disability, neurodivergence, language, communication, or accessibility can be personal. Viathorne may use feedback to improve the website and project direction, but personal details should be treated with care.
If feedback is useful for a public page, article, build log, demo, or case study, identifying details should not be shared without permission.
Commitments
Viathorne does not sell personal information received through the website or email.
Personal messages, accessibility feedback, and community feedback will not be quoted publicly with identifying details unless permission is given.
Deaf access, disability, neurodivergence, and communication needs can be personal. Visitors should only share what they are comfortable sharing.
If Viathorne adds accounts, payments, analytics, uploads, forms, or public review workflows, this notice should be reviewed and updated.
Retention
Messages and feedback may be kept while they are useful for replying, improving the project, maintaining records, or handling safety, security, legal, or operational needs.
If the ViaSign tester is enabled, ViaSign keeps no stored sentence record to retrieve or delete. Its in-memory rate-limit digest expires after ten minutes of inactivity or when the process restarts. Provider-controlled technical records follow the configuration and retention policy that must be reverified before activation.
If you want to ask about information you previously sent, use the contact link below and include enough context to identify the message.
For a tester-related privacy concern, share an approximate date and time rather than repeating the sentence. Viathorne can investigate and use the deletion controls the provider makes available, but cannot promise early deletion of infrastructure records outside its direct control.
Your choices
You may contact Viathorne to ask about personal information you have sent, request correction, request deletion where appropriate, or withdraw from future non-essential communication.
Some information may need to be kept if required for legal, security, record-keeping, or abuse-prevention reasons.
Privacy contact
For privacy questions, data concerns, accessibility concerns, or requests about information you have sent to Viathorne, use the contact email below.
contact@viathorne.com